OUR TERMS
Cookie Notice
Updated January 2025
Privacy and your rights
Cookies are used to uniquely identify a person and therefore at Octopus we treat them as personal identifiable information. Cookies are used for analytics and marketing to improve the experience and relevance of our websites. At Octopus we want our customers to understand what cookies are by being jargon free, whilst also being transparent regarding how we use them, please see the What are cookies? What cookies do we use? and How do I turn cookies off? so you are fully aware.
As a user of our website we want you to have a choice and by simply browsing our website does not mean you agree to the use of cookies. We ask you when you first visit our website via a pop-up banner to accept or reject the use of cookies, this pop-up clearly explains why we use them and ask you to make an affirmative action by clicking “Accept Recommended Settings”. If you did click accept and wish to withdraw your consent, simply click on the cookie button at the bottom right corner of our website.
What are cookies?
Cookies are small text files that are stored on your browser or device by websites, apps, online media, and advertisements. There are different types of cookies. Cookies served by the entity that operates the domain you are visiting are called “first party cookies.” Therefore, cookies served by the Octopus Money website whilst you visit octopusumoney.com are first party cookies.
Cookies served by companies that are not operating the domain you’re visiting are called “third party cookies.” For example, we may allow Google to set a cookie on your browser while you visit octopusumoney.com, and that would be a third-party cookie. Cookies may also endure for different periods of time. “Session cookies” only last as long as your browser is open.
These are deleted automatically once you close your browser. Other cookies are “persistent cookies” meaning that they survive after your browser is closed. For example, they may recognise your device when you re-open your browser and browse the internet again.
What cookies do we use?
We use the following cookies. Non-essential cookies are used only with the consent of the user.
Analytical and performance cookies
We may use analytics service providers in relation to the Octopus Money website’s traffic analysis and reporting. Analytics service providers generate statistical and other information about the use of the Octopus Money website by using cookies. They allow us to recognise and count the number of visitors and to see how often visitors return to the Octopus Money website, how long they stay and how visitors move around the Octopus Money website when they are using them. This helps us to improve the way the Octopus Money website work, for example, by ensuring that users are finding what they are looking for easily. The information generated relating to the Octopus Group websites may be used to create reports about the use of the Octopus Group websites and the analytics service provider will also store this information.
Marketing and targeting cookies
These cookies record your visit to the Octopus Money website, the pages you have visited and the links you have followed to other websites. We will use this information to try and make the Octopus Money website and other websites that you visit more relevant to your interests. We may also share this information with others, within the Octopus Group and carefully selected third parties for this purpose.
Functionality cookies
We may use functional cookies that allow us to remember choices you have made in relation to the Octopus Money website so as to provide a more personalised experience and enhanced user experience by delivering content specific to your interests.
Cookies
Octopus Money uses cookies to distinguish you from other users and to improve your experience on the Octopus Money website and to recommend content that may be of interest to you. When you visit the Octopus Money website we will ask you whether you agree to our use of cookies.
You can indicate your acceptance of our use of cookies by clicking “Accept All” in the bottom right corner on this website on the banner that appears. If you do not agree to our use of cookies, then you may continue to use the Octopus Money website but your browsing experience may be affected.
Necessary Cookies
| Provider | Cookie Name | Purpose | Duration |
| Calendly | __cf_bm | Used to distinguish between humans and bots for valid reporting. | 1 day |
| hsadspixel.net | __cf_bm | Used to distinguish between humans and bots for valid reporting. | 1 day |
| hs-analytics.net | __cf_bm | Used to distinguish between humans and bots for valid reporting. | 1 day |
| hsappstatic.net | __cf_bm | Used to distinguish between humans and bots for valid reporting. | 1 day |
| hs-banner.com | __cf_bm | Used to distinguish between humans and bots for valid reporting. | 1 day |
| hsforms.com | __cf_bm | Used to distinguish between humans and bots for valid reporting. | 1 day |
| hsforms.net | __cf_bm | Used to distinguish between humans and bots for valid reporting. | 1 day |
| hs-scripts.com | __cf_bm | Used to distinguish between humans and bots for valid reporting. | 1 day |
| hs-sites-eu1.com | __cf_bm | Used to distinguish between humans and bots for valid reporting. | 1 day |
| hubapi.com | __cf_bm | Used to distinguish between humans and bots for valid reporting. | 1 day |
| Hubspot | __cf_bm | Used to distinguish between humans and bots for valid reporting. | 1 day |
| Hubspot | __cf_bm | Used to distinguish between humans and bots for valid reporting. | 1 day |
| Hubspot | __cf_bm | Used to distinguish between humans and bots for valid reporting. | 1 day |
| Money Helper | __cf_bm | Used to distinguish between humans and bots for valid reporting. | 1 day |
| Octopus Money | __cf_bm | Used to distinguish between humans and bots for valid reporting. | 1 day |
| Vimeo | __cf_bm | Used to distinguish between humans and bots for valid reporting. | 1 day |
| Calendly | __cfruid | Provides Cloudflare services such as load balancing and DNS connection. | Session |
| Calendly | __stripe_mid | Necessary for making credit card transactions, provided by Stripe. | 1 year |
| Calendly | __stripe_sid | Necessary for making credit card transactions, provided by Stripe. | 1 day |
| Stripe | _ab | Necessary for making credit card transactions, provided by Stripe. | Session |
| Calendly | _calendly_session | Allows the website to add events into the visitor’s calendar. | 21 days |
| Calendly | _cfuvid | Provides Cloudflare services such as load balancing and DNS connection. | Session |
| hsforms.com | _cfuvid | Provides Cloudflare services such as load balancing and DNS connection. | Session |
| Hubspot | _cfuvid | Provides Cloudflare services such as load balancing and DNS connection. | Session |
| Vimeo | _cfuvid | Provides Cloudflare services such as load balancing and DNS connection. | Session |
| Stripe | _mf | Necessary for making credit card transactions, provided by Stripe. | Session |
| Cookiebot | 1.gif | Counts the number of sessions for optimizing CMP product delivery. | Session |
| Money Advice Service | AMP_TOKEN | Ensures visitor browsing-security by preventing cross-site request forgery. | 1 day |
| org.uk | AMP_TOKEN | Ensures visitor browsing-security by preventing cross-site request forgery. | 1 day |
| Money Advice Service | AMP_TOKEN | Ensures visitor browsing-security by preventing cross-site request forgery. | 1 day |
| Octopus Money | CookieConsent | Stores the user’s cookie consent state for the current domain. | 1 year |
| Octopus Money | CookieConsent | Stores the user’s cookie consent state for the current domain. | 1 year |
| Stripe | id | Unclassified. | Session |
| li_gc | Stores the user’s cookie consent state for the current domain. | 180 days | |
| Octopus Money | lvapp_session | Used to implement forms on the website. | 1 day |
| Octopus Money | lvapp_session | Used to implement forms on the website. | 1 day |
| Stripe | m | Determines the device used to access the website for proper formatting. | 400 days |
| Octopus Money | object(#-#-##:#:#.#) | Holds the user’s timezone. | Persistent |
| gstatic.com | rc::a | Used to distinguish between humans and bots for valid reporting. | Persistent |
| gstatic.com | rc::c | Used to distinguish between humans and bots. | Session |
| Calendly | referrer_user_id | Necessary for the website’s booking functionality. | 14 days |
| Octopus Money | t3D | Manages content delivery and presentation settings. | Persistent |
| Octopus Money | tADe | Manages content delivery and presentation settings. | Persistent |
| Octopus Money | tADu | Manages content delivery and presentation settings. | Persistent |
| Octopus Money | tAE | Manages content delivery and presentation settings. | Persistent |
| Octopus Money | tC | Manages content delivery and presentation settings. | Persistent |
| Double Click | test_cookie | Used to check if the user’s browser supports cookies. | 1 day |
| Octopus Money | tMQ | Manages content delivery and presentation settings. | Persistent |
| Octopus Money | tnsApp | Manages content delivery and presentation settings. | Persistent |
| Octopus Money | tPL | Manages content delivery and presentation settings. | Persistent |
| Octopus Money | tTDe | Manages content delivery and presentation settings. | Persistent |
| Octopus Money | tTDu | Manages content delivery and presentation settings. | Persistent |
| Octopus Money | tTE | Manages content delivery and presentation settings. | Persistent |
| Octopus Money | tTf | Manages content delivery and presentation settings. | Persistent |
| Octopus Money | XSRF-TOKEN | Ensures visitor browsing-security by preventing cross-site request forgery. | 1 day |
Preferences Cookies
| Provider | Cookie Name | Purpose | Duration |
| Pendo | data/guide.gif/#-#-#-#-# | Unclassified. | Session |
| lidc | Registers which server-cluster is serving the visitor for load balancing. | 1 day |
Statistics Cookies
| Provider | Cookie Name | Purpose | Duration |
| Octopus Money | __hssc | Identifies if the cookie data needs to be updated in the visitor’s browser. | 1 day |
| Octopus Money | __hssrc | Recognizes the visitor’s browser upon reentry. | Session |
| Octopus Money | __hstc | Sets a unique ID for the session to obtain visitor behavior data. | 180 days |
| Octopus Money | _ga | Registers a unique ID to generate statistical data on site usage. | 2 years |
| Octopus Money | _ga_# | Collects user visit data for Google Analytics. | 2 years |
| Money Advice Service | _session_id | Collects statistics on visitor visits. | Session |
| Octopus Money | _tt_enable_cookie | Used by TikTok for tracking embedded service usage. | 1 year |
| Stripe | 1 | Registers data on visitor behavior for analysis. | Session |
| Calendly | ajs_anonymous_id | Identifies a specific visitor for tracking purposes. | 1 year |
| cdn.segment.io | ajs_anonymous_id | Counts website visits by different visitors. | Persistent |
| Pendo | data/ptm.gif/4cfbcefc-fcf9-4b66-5dc6-9b0d81bb07a9 | Registers statistical data on user behavior. | Session |
| Calendly | dd_cookie_test_# | Registers visitor behavior data for analysis. | Session |
| Octopus Money | hubspotutk | Sets a unique ID for tracking visitor behavior. | 180 days |
| Pendo | pendo_cd | Registers statistical data on user behavior. | Session |
| Sprig | userleap.ids | Used for split-tests to optimize website relevance. | Persistent |
| Pendo | _pendo_guides_blocked.4cfbcefc-fcf9-4b66-5dc6-9b0d81bb07a9 | Used to avoid guide errors when Pendo detects that a visitor has an ad blocker enabled. | Persistent |
| Pendo | _pendo_meta.01234567-89ab-cdef-0123-456789abcdef | Stores a hash of the current metadata so that Pendo can detect when it has changed and update it accordingly. | Persistent |
| Pendo | _pendo_visitorId.4cfbcefc-fcf9-4b66-5dc6-9b0d81bb07a9 | Helps track user interactions and provide personalised experiences based on individual user behaviour. | Persistent |
| Money Advice Service | checked | Tracks whether certain options or preferences have been selected or acknowledged by the user within the Budget Planner tool. | Session |
| Money Advice Service | MAS.fonts | Ensures consistent font rendering in the Budget Planner tool. | Persistent |
| Money Advice Service | partner | Manages partnerships or affiliations within the Budget Planner tool. | Session |
| Pendo | pendo_sessionLastUserInteractionEvent | Monitors user navigation patterns and manage session lifecycles effectively. | Session |
| Pendo | previous_page_loads | Monitors user navigation patterns and manage session lifecycles effectively. | Session |
| Sprig | sprig.anon.env.vid.map | Tracks user interactions for analysis and improvement. | Persistent |
| Sprig | sprigReplay#chunkUploads | Tracks user interaction with Calendly for analysis and improvement. | Persistent |
| Sprig | sprigReplay#events | Tracks user interaction with Calendly for analysis and improvement. | Persistent |
| Sprig | sprigReplay#pendingCaptures | Tracks user interaction with Calendly for analysis and improvement. | Persistent |
Marketing Cookies
| Provider | Cookie Name | Purpose | Duration |
| YouTube | #-# | Tracks user interaction with embedded content. | Session |
| Hubspot | __ptq.gif | Sends data to Hubspot about visitor device and behavior. | Session |
| YouTube | __Secure-ROLLOUT_TOKEN | Unclassified. | 180 days |
| Calendly | __tld__ | Tracks visitors across multiple websites for ad relevance. | Session |
| Calendly | _fbp | Used by Facebook for real-time ad bidding. | 3 months |
| Octopus Money | _fbp | Used by Facebook for real-time ad bidding. | 3 months |
| Calendly | _ga | Sends data to Google Analytics about visitor behavior. | 2 years |
| Money Advice Service | _ga | Sends data to Google Analytics about visitor behavior. | 2 years |
| org.uk | _ga | Sends data to Google Analytics about visitor behavior. | 2 years |
| Money Advice Service | _ga | Sends data to Google Analytics about visitor behavior. | 2 years |
| Calendly | _ga_# | Sends data to Google Analytics about visitor behavior. | 2 years |
| Money Advice Service | _ga_# | Sends data to Google Analytics about visitor behavior. | 2 years |
| org.uk | _ga_# | Sends data to Google Analytics about visitor behavior. | 2 years |
| Money Advice Service | _ga_# | Sends data to Google Analytics about visitor behavior. | 2 years |
| Money Advice Service | _gat | Sends data to Google Analytics about visitor behavior. | 1 day |
| Money Advice Service | _gcl_au | Used by Google AdSense for ad efficiency experiments. | 3 months |
| Octopus Money | _gcl_au | Used by Google AdSense for ad efficiency experiments. | 3 months |
| org.uk | _gcl_au | Used by Google AdSense for ad efficiency experiments. | 3 months |
| Money Advice Service | _gcl_au | Used by Google AdSense for ad efficiency experiments. | 3 months |
| Money Advice Service | _gid | Sends data to Google Analytics about visitor behavior. | 1 day |
| Octopus Money | _ttp | Used by TikTok for tracking embedded service usage. | 1 year |
| TikTok | _ttp | Used by TikTok for tracking embedded service usage. | 1 year |
| Calendly | ajs_group_id | Segments visitors based on website behavior. | Session |
| cdn.segment.io | ajs_group_id | Assigns visitors into segments for efficient ads. | Persistent |
| Calendly | ajs_user_id | Collects visitor behavior data for segmentation. | Session |
| cdn.segment.io | ajs_user_id | Collects visitor preferences for targeted content. | Persistent |
| bcookie | Used by LinkedIn for tracking embedded service usage. | 1 year | |
| Double Click | IDE | Used by Google DoubleClick for targeted ads. | 400 days |
| YouTube | iU5q-!O9@$ | Tracks YouTube video view statistics. | Session |
| YouTube | LAST_RESULT_ENTRY_KEY | Tracks user interaction with embedded content. | Session |
| lastExternalReferrer | Detects last visited URL before reaching the site. | Persistent | |
| lastExternalReferrerTime | Records time of last external referrer visit. | Persistent | |
| YouTube | LogsDatabaseV2:V#||LogsRequestsStore | Tracks user interaction with embedded content. | Persistent |
| YouTube | nextId | Tracks user interaction with embedded content. | Session |
| NID | Registers a unique ID for targeted ads. | 6 months | |
| pagead/1p-user-list/# | Tracks user interest across multiple websites. | Session | |
| Pendo | pendo_tabId | Collects user data across websites for ad relevance. | Session |
| YouTube | requests | Tracks user interaction with embedded content. | Session |
| YouTube | TESTCOOKIESENABLED | Tracks user interaction with embedded content. | 1 day |
| TikTok | tt_appInfo | Used by TikTok for tracking embedded service usage. | Session |
| TikTok | tt_pixel_session_index | Used by TikTok for tracking embedded service usage. | Session |
| TikTok | tt_sessionId | Used by TikTok for tracking embedded service usage. | Session |
| YouTube | VISITOR_INFO1_LIVE | Estimates user bandwidth on pages with YouTube videos. | 180 days |
| YouTube | YSC | Tracks YouTube video view statistics. | Session |
| YouTube | yt.innertube::nextId | Tracks YouTube video view statistics. | Persistent |
| YouTube | ytidb::LAST_RESULT_ENTRY_KEY | Tracks user interaction with embedded content. | Persistent |
| YouTube | YtIdbMeta#databases | Tracks user interaction with embedded content. | Persistent |
How do I turn cookies off?
You can use your browser settings to accept or reject new cookies and to delete existing cookies. You can also set your browser to notify you each time new cookies are placed on your computer or other device.
