We’re proud to be B Corp certified
At Octopus Money, we want to hold ourselves to ever higher standards. That’s why we’re very proud that we’re B Corp certified – part of a global community of businesses working to make the world a better place.
Being a B Corp means that we meet the highest levels of social and environmental performance, transparency and accountability – and that we’re committed to maintaining them, for the long term.
To be certified, we were rigorously assessed across five key areas: People, Planet, Community, Governance and Customers.
Going forward, we’ve set ourselves some robust targets to ensure continuous improvement against the B Corp standards.
People
Diversity, Equity and Inclusion
2024 Goals
- Publish our first gender pay gap report to employees
- Improve our onboarding process to ensure better diversity data collection
- 60%+ completion rate for data points in diversity data
- 50% engagement in diversity initiatives through events and publications
- Implement unconscious bias refresher training for people leaders
2025 Goals
- >90% completion rate for data points in diversity data
- Use baseline data to set a target on the % of women as people leaders across the teams by Q1 2026
- 80% of staff turning up to at least 1 diversity awareness event
- 40% of staff attend unconscious bias and nuerodiversity training
- 85% employee satisfaction for L&D opportunities
Social Mobility
2024 Goals
- Improve outreach and communications to candidates to appeal to people from lower socioeconomic backgrounds
- Deliver at least two internships to young people from underrepresented backgrounds
2025 Goals
- Launch a sustainable and impactful internship programme
Planet
Emissions Reduction
2024 Goals
Octopus Group (including Octopus Money) were part of the SBTi pilot for financial institutions, and Octopus Group have committed to setting an SBTi near-term target. They plan to submit their targets this year across all operations and financed emissions.
2025 Goals
We will put measures in place once the Group have validated their targets. Travel is minimal for our employees and we share the same office with Octopus Investments so our energy, waste and water management is all combined. The focus will be on supply chain data collection and engagement.
Community
Volunteering
2024 Goals
- 25% of our employees volunteer through Octopus Giving
2025 Goals
- Launch volunteer/charity initiative aligned to our mission and host at least 1 charity event
Governance
Social and Environmental Decision Making
2024 Goals
- Update Articles of Association to consider all our stakeholders
- Report impact metrics (DEI and carbon emissions) to Board
- Integrate sustainability within our risk management framework
2025 Goals
- Define employee objectives that align to positive social and environmental impact
Customers
Serving Underrepresented People
2024 Goals
- Start collecting customer data to understand who we are serving
2025 Goals
- Use the data collected to set a target to reach more underserved people
Training for Coaches
2024 Goals
- Launch Training and Competence Scheme, with guidance on neurodiversity, dealing with vulnerable clients and clients in debt crisis
- Pilot Adviser Skills Programme which gives advisors career advice and equips them for future roles
2025 Goals
- Improve data analysis and feedback reporting from T&C programmes