Hi there!

We’re currently moving your assets to the new Octopus Money Platform and setting up a new client portal, where you’ll be able to see the value of all your plans.

Your transfers are in progress, and we’re hoping to provide access to your new portal soon.

Unfortunately, we can’t be more specific on timings, as this will depend on when your transfers complete. As you know, we’re transferring your assets in-specie so that there is no “time out of the market”. The nature of in-specie transfers means that, in some cases, transfers can take several weeks to complete.

We’ll be in touch with details of how to log in to your new portal as soon as your assets are available to view.

In the meantime, if you have any questions please contact your Octopus Money adviser. You can also email us at team@octopusmoney.com or call 020 3650 2050.

Thanks,
The Octopus Money Team


Octopus Money Limited is an appointed representative of Octopus Investments Limited which is authorised and regulated in the UK by the Financial Conduct Authority. Registered office: 33 Holborn, London EC1N 2HT. Registered in England & Wales under No. 14069098.

Octopus Money is a trading name of TW11 Wealth Management Limited. Registered in England and Wales (No. 10339119). Authorised and regulated by the Financial Conduct Authority. Our Financial Services Register number is 763630.

As with all investing, your capital is at risk. If you choose to invest with Octopus Money, the value of your investments can go down as well as up and you may get back less than you invest.